Located right next to the ski slope and the cable car to the Serfaus-Fiss-Ladis skiing and hiking area, the Alpen-Herz Romantik & Spa - Adults Only features a large spa area and an indoor pool directly connected to the outdoor pool. Spa facilities include a bio sauna, Finnish sauna, and steam bath. The indoor pool offers panoramic mountain views and features a counter-current system. A wide range of beauty treatments, as well as romantic massages for couples, is offered. The spacious rooms at the Alpen-Herz Hotel come with a balcony or terrace, a living area featuring a hi-fi system and an HD TV, and a spacious bathroom with a walk-in shower, hairdryer, and granite washbasin. Bathrobes, slippers, and bathing towels are provided. In the 2 dining rooms, typical Tyrolean specialities and international cuisine are served. Afterwards you can spend relaxing hours in the bar and lounge which features an open fireplace. Half-board includes a rich breakfast buffet, an afternoon buffet with sweet and savoury dishes, and a romantic 6-course dinner with a choice of dishes. From June till the middle of October, you can use the cable cars in Serfaus-Fiss-Ladis free of charge and enjoy many activities in the surroundings, including horse riding, rafting and paragliding. An adventure park with a summer toboggan run can be reached within 10 minutes by cable car. In winter, ski passes can be purchased directly at the reception.
General
Pets allowed
WiFi available in all areas
Paid WiFi
Activities
Golf course (within 3 km)
Fishing
Windsurfing
Cycling
Squash
Snorkelling
Water sport facilities on site
Beach
Game drives
Aerobics
Bingo
Services
Food & Drink
Restaurant
Room service
Restaurant (à la carte)
Restaurant (buffet)
Special diet menus (on request)
Vending machine (snacks)
Pool and wellness
Fitness centre
Hot tub/Jacuzzi
Hammam
Private beach area
Beachfront
Public Bath
Salt-water pool
Pool cover
Sun loungers or beach chairs
Light therapy
Full body massage
Massage chair
Bath/Hot spring
Swimming Pool
Entertainment and family services
Karaoke
Kids' club
Evening entertainment
Cleaning services
Business facilities
Meeting/banquet facilities
Business centre
Shops
Transport
Airport shuttle
Car hire
Shuttle service (free)
Airport shuttle (additional charge)
Street parking
Parking garage
Electric vehicle charging station
Public transport tickets
Bicycle rental
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Miscellaneous
Non-smoking rooms
Soundproof rooms
Allergy-free room
Designated smoking area
Emergency cord in bathroom
Pet basket
Pet bowls
Key access
Reception services
24-hour front desk
Tour desk
Invoice provided
Common areas
Games room
Chapel/shrine
Shared kitchen
Physical distancing
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered