Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya Grand Mirama offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events. It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car. The cosy rooms at Mercure Surabaya Grand Mirama are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room. The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free. The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.
General
Pets allowed
Continental breakfast
Misc parking
Paid WiFi
Activities
Tennis court
Golf course (within 3 km)
Fishing
Skiing
Windsurfing
Canoeing
Cycling
Squash
Snorkelling
Water park
Tennis equipment
Badminton equipment
Beach
Game drives
Movie nights
Walking tours
Tour or class about local culture
Live sport events (broadcast)
Archery
Aerobics
Bingo
Services
Food & Drink
Restaurant
Bar
Breakfast in the room
BBQ facilities
Packed lunches
Restaurant (buffet)
Snack bar
Special diet menus (on request)
Kid-friendly buffet
Pool and wellness
Fitness centre
Hot tub/Jacuzzi
Hammam
Indoor pool
Outdoor pool
Private beach area
Beachfront
Infinity pool
Pool with view
Heated pool
Pool bar
Sun loungers or beach chairs
Beauty Services
Facial treatments
Make up services
Hair treatments
Hair cut
Hair colouring
Body wrap
Light therapy
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Full body massage
Personal trainer
Fitness/spa locker rooms
Bath/Hot spring
Private bath
Swimming Pool
Entertainment and family services
Casino
Kids' club
Evening entertainment
Board games/puzzles
Baby safety gates
Cleaning services
Business facilities
Meeting/banquet facilities
Business centre
Shops
Transport
Airport shuttle
Car hire
Shuttle service (free)
Electric vehicle charging station
Public transport tickets
Accessible parking
Bicycle rental
Safety & security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
Family rooms
Soundproof rooms
Heating
Air conditioning
Designated smoking area
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom
Pet basket
Pet bowls
Key access
Reception services
24-hour front desk
Invoice provided
Common areas
Chapel/shrine
Shared kitchen
Physical distancing
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered