Located on the beach, The Retreat Palm Dubai MGallery by Sofitel is the first wellness resort in the Middle East offering an immersive experience that inspires life-long memories. The resort is a peaceful sanctuary tucked away on the shores of the Eastern Crescent of Palm Jumeirah. The resort’s philosophy of wellness and personal transformation of body, mind and soul runs throughout the hotel. The resort has a mix of 255 spacious rooms and suites. With a variety of carefully selected elements designed to enhance serenity and comfort, such as natural wood and stone finishes, rooms and suites boast stunning panoramic views across the azure waters of the Arabian Gulf to the Burj Al Arab and Palm Jumeirah. Every room at this hotel is air conditioned and features motion-activated guiding night lights and Bluetooth-enabled multi-screen TVs. Amenities include complimentary tea and coffee making facilities, a minibar stocked with healthy products, and organic bathroom products. With a holistic approach, the Rayya Wellness Center offers organic products as well as rejuvenating experiences and transformational retreats. A variety of wellbeing therapies and signature spa treatments, including rejuvenating cryotherapy, detoxifying facials and the traditional Hammam, are at guests' disposal. Dubai Marina is a 10-minute drive from the resort, while Burj Khalifa and the Dubai Mall are 20 minutes away by car. The hotel provides a complimentary daily shuttle bus service to the Mall of the Emirates at scheduled times. The nearest airport is Dubai International Airport, 25 km from The Retreat Palm Dubai MGallery By Sofitel.
General
Pets allowed
WiFi available in all areas
Paid WiFi
Activities
Tennis court
Golf course (within 3 km)
Fishing
Skiing
Windsurfing
Cycling
Horse riding
Squash
Ski school
Tennis equipment
Game drives
Movie nights
Walking tours
Cooking class
Live music/performance
Aerobics
Bingo
Food & Drink
Restaurant
Bar
Breakfast in the room
BBQ facilities
Packed lunches
Restaurant (à la carte)
Snack bar
Special diet menus (on request)
Grocery deliveries
Kid meals
Pool and wellness
Sauna
Fitness centre
Hot tub/Jacuzzi
Hammam
Private beach area
Beachfront
Infinity pool
Heated pool
Salt-water pool
Plunge pool
Pool bar
Sun loungers or beach chairs
Beauty Services
Facial treatments
Make up services
Hair treatments
Hair cut
Hair colouring
Body wrap
Light therapy
Steam room
Spa lounge/relaxation area
Foot bath
Back massage
Neck massage
Hand massage
Full body massage
Massage chair
Personal trainer
Fitness/spa locker rooms
Kids' pool
Bath/Hot spring
Private bath
Swimming Pool
Entertainment and family services
Casino
Karaoke
Kids' club
Evening entertainment
Board games/puzzles
Indoor play area
Cleaning services
Dry cleaning
Trouser press
Business facilities
Meeting/banquet facilities
Business centre
Transport
Airport shuttle
Car hire
Shuttle service (free)
Electric vehicle charging station
Public transport tickets
Bicycle rental
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Miscellaneous
Facilities for disabled guests
Family rooms
Soundproof rooms
Air conditioning
Designated smoking area
Toilet with grab rails
Emergency cord in bathroom
Pet basket
Pet bowls
Key access
Key card access
Reception services
Tour desk
Invoice provided
Common areas
Chapel/shrine
Shared kitchen
Outdoor fireplace
Physical distancing
Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Food & drink safety
Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered